Help centreAccount and data
Password rules and resets
What a password must contain, and how to change it if you have lost it.
What a password must contain
- at least eight characters
- a lowercase letter
- an uppercase letter
- a digit
- a symbol from
! ? @ # $ % & * ( ) - _ + = [ ] { } ; : ' " | < > , . / ~
A space does not count as a symbol. These rules are enforced on the server, not only in the form.
Changing it
Settings → Password, giving your current one.
Having lost it
From the sign-in screen, ask for the reset link: it arrives by email at the account's address. Check your spam folder if nothing shows up within a few minutes.
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